The way to make a great deal of money is to make a lot of small deals.
The problem is that at a lot of big companies, process becomes a substitute for thinking. You’re encouraged to behave like a little gear in a complex machine. Frankly, it allows you to keep people who aren’t that smart, who aren’t that creative.
I don’t spend my time pontificating about high-concept things; I spend my time solving engineering and manufacturing problems.
There is a difference between what technology enables and what historical business practices enable.
Apple has always leveraged technologies that the PC industry has driven to critical mass – the bus structures, the graphics cards, the peripherals, the connection networks, things like that – so they’re kind of in the PC ecosystem and kind of not.
The problem with car dealerships is you’ve already decided what you want to buy before you even go there, and you’re really just going there to talk through some annoying negotiation.
The thing about HD-DVD that is attractive to Microsoft is that it’s very pro-consumer in letting you copy all movies up onto the hard disk.
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