It’s hard to improve public education – that’s clear.
Lectures should go from being like the family singing around the piano to high-quality concerts.
Let everyone try and find that as a result of daily prayer he adds something new to his life, something with which nothing can be compared.
We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.
I think it’s very important to have a feedback loop, where you’re constantly thinking about what you’ve done and how you could be doing it better.
In almost every area of human endeavor, the practice improves over time. That hasn’t been the case for teaching.
A lot of the things that will really improve the world fortunately aren’t dependent on Washington doing something different.
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